Skip to main content
Consumer protection

Complaints Book

In accordance with Peruvian Law No. 29571

What is the Complaints Book?

The Complaints Book is a virtual document made available to consumers in accordance with the Consumer Protection and Defense Code (Law No. 29571) and its regulations approved by Supreme Decree No. 011-2011-PCM of Peru. Through this form, you can register a complaint or claim related to the services offered by our company.

Claim: Dissatisfaction related to the services contracted.

Complaint: Discontent regarding customer service or attention.

Company Information

Legal Name

GRUPO INKA MACHUPICCHU SRL

Tax ID (RUC)

20600692420

Address

CAL.MANCO INCA NRO. 228, Cusco, Perú

Email

[email protected]

Submit a Complaint or Claim

Please complete all required fields (*)

You will receive a response within a maximum of 30 calendar days

Need immediate help?

Contact us directly and we'll resolve your query as soon as possible

Travel Associations & Certifications

ApemturAsoturCalturDirceturMinceturPeruCapoturOlaturAcestur